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Our store uses the payment infrastructure of iyzico, a payment institution licensed by the Banking Regulation and Supervision Agency (BDDK). All your credit card transactions are secured with SSL encryption technology and processed in compliance with PCI-DSS security standards. Your personal and payment information is never shared with third parties to ensure your privacy. Thanks to the secure iyzico infrastructure, you can make single payment or installment payments, and you may also choose the wire transfer/EFT option.

You have the right to return or exchange products within 7 days from the date of purchase. The product to be returned must be unused, undamaged, and in its original packaging.

After your order is confirmed, standard products are shipped within 2-3 business days. The delivery time by the shipping company is approximately 1-3 business days, and once your order is dispatched, you will receive a tracking number via email. You can track your shipment in real-time through the shipping company’s website from the “Order Tracking” section.

Yes, our products are meticulously crafted in our own workshop. Our designs go through a process where traditional craftsmanship is combined with modern production techniques. As a result, each piece is carefully made and transformed into a unique product that meets our quality standards.

Yes, we provide custom orders and personalized designs. You can contact us to create your own design or customize our existing collections. Together, we can determine the details to bring your dream piece to life.

Yes, we offer maintenance and polishing services after purchase. We perform professional care and polishing procedures to ensure that your products last long and retain their original shine. For further details, please don’t hesitate to contact us and start the process.